Healthy entertainment starts with good control. Oribet provides a range of tools and resources to help you enjoy a fun and responsible online gaming experience — because your wellbeing matters more than any win.
We believe every player deserves a safe gaming experience. The Oribet platform is built with easily accessible self-control tools because we prioritise user wellbeing over short-term gains.
Six concrete commitments we uphold to ensure you play in a healthy environment
Oribet affirms that online gaming is purely an entertainment activity. We encourage players to set realistic expectations and not to regard betting as a way to solve financial problems.
Decide on an amount you are comfortable losing before you start, and stick to it. Do not use savings, borrowed money, or funds needed for essential expenses for wagering.
It is easy to get absorbed in a game without noticing time passing. Oribet recommends setting time reminders and taking a break every 30–60 minutes to maintain a clear perspective while playing.
One of the signs of problem gaming is the habit of "chasing" lost money by continuing to wager. oribet reminds players that every game is independent and there is no guarantee of a win after a series of losses.
If you feel the need to step away for a short while or for the long term, Oribet's self-exclusion feature can be activated in a few simple steps — no waiting for approval or lengthy processes required.
The oribet support team does more than resolve technical issues — they are trained to assist players who need guidance on responsible gaming controls, with full empathy and zero judgment.
All these tools are available free of charge and can be accessed directly from your account settings — no need to contact support
Set a limit on the total deposit amount permitted within your chosen period. This limit takes effect immediately and can only be decreased instantly or increased after 24 hours.
Once your losses reach the limit you have set, your account is automatically blocked from placing new bets until the limit period expires.
Take a break from 24 hours up to 6 weeks. During the break period, you cannot log in or place any bets, but you may withdraw your remaining balance.
The option to permanently close your account if you feel that is the best step forward. oribet will not send any promotions to accounts that have been self-excluded.
Access the Oribet platform via the website or mobile app and log in to your account.
Go to the profile menu and select "Settings", then navigate to the "Responsible Gaming" section.
Select the tool you need — deposit limits, loss limits, a temporary break, or self-exclusion.
Enter the limit or period of your choice and confirm. The tool takes effect immediately with no waiting.
Online gaming is one of the most popular forms of entertainment in Malaysia today. Like any other form of entertainment — watching a movie, dining at a fine restaurant, or shopping — it can be an enjoyable and rewarding experience when done in the right, controlled way.
Problems arise when entertainment starts to take control away from us. Problem gambling is not about how much you bet or how often you play — it is more about whether the activity begins to affect other areas of your life such as family relationships, work performance, financial health, and mental wellbeing.
At Oribet, we don't wait for problems to become serious before acting. We provide tools and information from the outset so players can make informed decisions and stay in control before situations become difficult to manage. This is not merely a legal obligation for us — it is a core value we believe in wholeheartedly.
We also recognise that some users may already be in a challenging situation. To them, we want to say: you are not alone, and help is available. Whether through the platform's self-control tools or our support team ready to assist 24 hours a day, the first step to getting help is always within reach.
Remember: Seeking help is not a sign of weakness — it is a sign of wisdom and courage. The Oribet team will handle every support request with full confidentiality and without any judgement.
One of the most effective ways to maintain healthy gaming habits is to set personal rules before you start playing — not during a session or after a loss. When emotions are running high, the decisions made are rarely the best ones. Plan your limits with a clear head, and use oribet's self-control tools to reinforce those decisions.
If you recognise yourself in two or more of the signs above, this is a good time to use Oribet's self-control tools or reach out to our support team for a confidential chat.
Check In With Yourself
Have you played more than you planned in the past week?
This is a self-reflection only. No answers are collected or submitted.
What we actively do to support responsible gaming
| Commitment | Description | Status |
|---|---|---|
| Strict Age Verification | All accounts go through age verification during registration. KYC is required for the first withdrawal to ensure no underage users are present. | Active |
| Automatic Limit Notifications | Players receive in-app notifications when they approach 75% and 90% of their set deposit or loss limits. | Active |
| Periodic Awareness Messages | After a continuous gaming session of more than 2 hours, the platform displays a reminder message to take a short break. | Active |
| Support Staff Training | All oribet customer support agents undergo specialist training to identify and assist users who may be experiencing wagering-related issues. | Active |
| Responsible Gaming Page Easy to Find | A link to this page is available in the footer of every page on the platform, making it easy to find whenever you need it. | Active |
| No Promotions for Excluded Accounts | Users who have activated self-exclusion will not receive any promotional emails, SMS, or notifications from oribet. | Active |
Answers to frequently asked questions about self-control and available tools